IITM International Institute of Technology & Management
59 Moneshwar Road, Jigatola, Dhaka 1209
Workshop on:
Negotiation Skills & Conflict Handling
Date : Friday, April 30, 2010
Time : 9:00 AM - 5:00 PM
Registration Fee : Tk. 2000/- per person
Venue : Board Room, BAMCO
Samarai Convention Centre, (3rd Floor)
Holding No. 23 / G / 7, Panthopoth, Dhaka
(Opposite, Bashundhara City)
Resource Person
Ziaur Rahman
Bachelors & MBA From USA
Business Consultant & Entrepreneur
& Corporate Trainer
CEO, IITM
Former Management Consultant E & Y, Houston, USA
Certified Partnership Practitioner ( IBLF, UK)
Contributes to National Dailies
Former Lecturer
Manarat International University, Dept. of Business Administration
Adjunct Faculty, University of Asia Pacific
Guest Lecturer
Brac University
North South University
AIUB
City University
&
Social Networker
Management Experience in Fortune 100
Summary
Negotiation is an art, builds rapport and brings home success. This skill is integral to every organization and its staff who must persevere to improve upon negotiation skills for corporate survival and sustainability. Good negotiation techniques can mitigate and control conflicts in proper way without creating hazard in an organization. At the same time, a great negotiator always brings home better results for the organization, be it a better deal, a higher revenue or simply creating an indelible impression on an existing or future client. In the fast paced competitive market arena, a professional needs to wear many hats and employ techniques of negotiation for better achievement and accelerate market performance. Additionally, negotiation skills is the life blood for networking and successful marketing and/or selling. This day long session will share many real life examples, cases, discussions, concepts while also provide a platform for the participants to engage in presentations on negotiation and conflict handling techniques and negotiation mocks that will assist them in their personal development at the corporate arena, contributing to impacting deal closures and confidence building among existing or potential clientele. The session will also introduce effective negotiation strategy for better achievement. Organizational success depends on its team performance how they are negotiating and conflict handling. This training will provide hands on practice in building the professional 'self as a negotiator.'
Rationale for Trainings
'Customer is the king' - this comment is a familiar quote in business and it is true that business profits significantly depend on sales and sales depends on a good negotiation from the organization and its employees. Similarly, a great negotiator works to strengthen the organization and build a solid communication and network within and beyond the organization. A good negotiator should be able to work his/her way up the corporate ladder as well.
A good customer ensures you a flow of revenue and profits. Without being a good negotiator, one can never have customers that turn into product ambassadors. A satisfied customer comes back to an organization because of feeling that value has been achieved through proper negotiation. So whether you are a customer or a communicator you need Negotiation Skills. All trainings impact positively on human resource base who begins to connect with the training objectives due to increased personal motivation.
Objectives
Make participants aware about the impact of effective negotiation skills
How a person can become a good Negotiator
Importance of effective negotiation and proper process of conflict handling in modern business or in organizational setup
Discuss the ways to improve negotiation for customer acquisition and management
Learn to present efficient and cutting edge negotiation to obtain maximum thrust
Understand the strategic thrust of effective negotiation
Learn of strategies of a good negotiator
Learn from hands on mock negotiation exercises within the training
Advantage of Effective Negotiation Skills
Introduce effective negotiation and conflict handling processes
Have an intelligent understanding of the impact of effective negotiation and proper leadership at various situations like in the marketing and sales process
Effective negotiation skills builds success in every sphere
Cross sell/Up sell products more effectively using negotiation techniques
Target Group
Marketing, Sales, Corporate Communication & General Administration Staff, Trade bodies and lobbying firms, Finance, HR and related areas, Production, Supply Chain and Customer support managers and executives
Executives and those involved directly or indirectly connected to corporate communications/Negotiations
Senior leadership in management who often need to negotiate with other companies or clients
Any Interested individual interested to understand the strategy of negotiation
Business Entrepreneurs
University faculty needing practical, real-life perspectives
Training Approach
Carefully designed course modules will be presented through discussion with accompanying graphic and textual presentations
Appropriate handouts will be provided
Multimedia and other necessary aids will be extensively used throughout the sessions
IITM Training Schedule
Sales Force Management " May 14, 2010 (1day ) Fee: Tk. 2000 / per person, Trainer – Jishu Tarafder
"CSR practices in a competitive Market " May 28, 2010 (1day ) Fee: Tk. 2200 / per person ,Trainer - Ziaur Rahman
Registration Details
Please call us at : 01726153318, 6662605681,
&
e-mail at : infoiitm@yahoo.com, sayeed1981@gmail.com,
About training details, please call: 01713462455
(Please note that participants will be provided with certificates, study materials, Tea and Lunch.)
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